Case Studies:

1300 FLOWERS Gives Sweet Smell of Success!

Alvin Ng runs a flower retailing business and states that its phone name, 1300 FLOWERS, is absolutely critical to its success.

Alvin claims that, “our sales conversion rate over the phone is over 90%, which is 10 X greater than the average conversion rate of online florist retailing.

At the same time, phone sales have a 10% higher average selling price than online sales”.